Find here the answer to the most common questions from our customers and users. In case of not being able to solve your question, please CONTACT US.
|Own Store in Tiendapp||Own APP|
|1. Guarantee on the security and confidentiality of your STORE information.||1.Guarantee on the security and confidentiality of your APP information.|
|2. Online exhibition of all your products and service proposal for each client. Route management, Portfolio, Returns.||2. Online exhibition of all your products and service proposal for each client. Route management, Portfolio, Returns.|
|3. On TiendAPP you are part of an ecosystem for your own store with complementary services from other industries and topics of interest for merchants.||3. All features and usability is pushed by you.|
|4. Advice to achieve a high adoption of technology by users.||4. Advice as you need.|
|5. Complementary services to guarantee a memorable experience for users: Design, Help Center, Community Manager, Continuous technological improvement).||5. Complementary services must be developed and connected according to your needs.|
|6. Credit option for your clients through recognized entities.|
Our API and backend are hosted in Amazon Web Services (AWS) and Google Cloud with connection to different ERPs and digital service providers via Web Services or batch process, with information visualization through BI dashboards on QLIK SENSE platform, with communication and online service supported under the Intercom and twilio platform. All smart algorithm developments are supported in AWS and Python machine learning tools.